SUPPORT CONTACTS
Our friendly UK-based support team are here to answer any technical queries you may have about using Tessera processing.
When contacting us please help us to help you by including as much information as possible, such as the hardware models and firmware versions you are using.
Telephone: +44 (0)20 7471 9444
(UK office hours)
Email: support@bromptontech.com
Out-of-hours phone: +44 (0)20 7471 9441
(urgent technical support only)
DOWNLOADS
CURRENT STABLE RELEASE
2.2.2
Tessera Processor software:
Tessera Fixture firmware:
CURRENT PUBLIC BETA
Beta software and firmware is provided below to provide a preview of what is coming in Tessera. Public beta software has undergone testing by our team, but some issues may remain. Please make sure you read the release notes before upgrading to a public beta release.
There is no current public beta.
RELEASE ARCHIVE
A selection of previous releases are available below. Where possible we recommend upgrading to the current stable release to benefit from the latest features and bug fixes. This is a simple process, but if you have any concerns please contact our support team using the details above.
2.1.3
Tessera Processor software:
Tessera Fixture firmware:
1.5.7
Tessera Processor software:
-
1.5.7 - 5 June 2018
Tessera Fixture firmware:
-
1.5.7 Issue D - 5 June 2018
1.4.7
Tessera Fixture firmware:
-
1.4.7 - 5 June 2018
DOCUMENTATION
Tessera R2 receiver card
CUT SHEET
Tessera M2 Processor
Tessera S4 Processor
Tessera T1 Processor
SYSTEM OVERVIEW
Tessera Product Brief
Updated October 2016
Tessera SX40 and Tessera XD product brief
Tessera SX40 Quick Start Guide
USER MANUAL
Updated December 2017
for software version 1.4
NOTICES
powerCON TRUE1 Safety Notice
MAILING LIST
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